Ayasan is a leading multi-country service platform offering maid, babysitter, elderly care, cleaning, and driver services with Japanese-quality hospitality and trusted local expertise.

We currently operate in Thailand, Indonesia, Vietnam, Laos, Cambodia, the Philippines, and Japan, with over 100,000 registered workers and more than 1.000,000 satisfied families. Our clients include expatriates, Japanese families, local professionals, and corporations seeking reliable household and business support.

Ayasan provides services across the following regions:

• Thailand: Bangkok, Pattaya, Phuket, Chiang Mai, and Nonthaburi
• Laos: Vientiane (commercial cleaning)
• Vietnam: Ho Chi Minh City, Hanoi (B2B Cleaning)
• Indonesia: Jakarta, Bali
• Cambodia: Phnom Penh (opening in 2025)
• Philippines: Manila (opening in 2025)
• Japan: Yokohama, Tokyo (Ayasan.jp)

All candidates are personally interviewed by Ayasan’s staff to ensure quality and reliability.

We verify and store copies of their ID cards and do not allow online-only registration. For employers who require it, a criminal background check is available starting at 2,000 THB per person.

Ayasan provides in-house training for all unexperienced or semi-skilled candidates. Training includes: cleaning, laundry, cooking, caregiving, childcare, and professional conduct. Specialized programs are also available for corporate cleaning and elderly care staff.

Most caregivers are certified nursing assistants or have completed the Ayasan Cares caregiving program, which covers fundamental health care, communication, and patient support skills.

You may choose from the following four interview methods:

1. At home (up to 3 candidates may attend)
2. At an Ayasan office (Bangkok, Pattaya, Phuket, or Chiang Mai)
3. Online interview via LINE, Zoom, or Google Meet
4. Trial service (up to 3 days)

• Interviews can be arranged within 1-3 days after your inquiry.
• We accept interview requests 7-10 days before the desired start date.
• Interviews set months in advance are not recommended, as most candidates prefer to start working immediately.

If a hired worker is not a good fit, Ayasan provides a free replacement service. Our support team offers assistance in English, Japanese, and Thai.

We strongly recommend signing a written contract to prevent misunderstandings. Ayasan provides sample contract templates that can be customized according to your needs. (See Download Contract section on our website.)

• Maid: 12,000-20,000 THB
• Babysitter: 15,000-25,000 THB
• Caregiver: 18,000-30,000 THB
• Commercial cleaning staff: Based on corporate contracts

In Thailand, salaries are typically paid once per month, either at the end or beginning of the month.

• Live-out workers: transportation costs are usually included in the salary.
• Live-in workers: meals are typically provided by the employer.
• Meal cost estimate: 60-100 THB per day.
• Overtime pay: approximately 100 THB per hour.

Providing a bonus is optional but recommended to improve motivation and trust. A standard guideline is one month’s salary for excellent performance.

For long-term employment (1 year or more), we recommend providing health or accident insurance. Ayasan can assist in arranging policies with AIA or Japanese insurance partners.

All Ayasan workers are required to hold valid work permits and visas. We cooperate with official visa agencies.

• Myanmar nationals: 15,000-20,000 THB (12-15 months)
• Filipino nationals: 33,000-35,000 THB (15 months)
• Exceptions may apply for embassy and UN staff employers.

In Thailand, it is customary to provide 8-10 days of annual leave per year. Please confirm holidays and working days before finalizing the contract.

1. Contact us via website, LINE, or WhatsApp.
2. Ayasan staff will contact you for consultation.
3. Receive worker profiles and arrange interviews.
4. Confirm contract and start service.

• Cash
• Bank transfer
• Credit card or QR code (Omise / Stripe)
• Monthly invoices for corporate clients

We offer 4-hour, 6-hour, and 8-hour packages for single-day bookings — ideal for tourists or short-term needs. Example: Babysitter 4 hours = 1,500 THB.

Ayasan can tailor services to meet your specific needs. Examples include:

• Cleaning + laundry + cooking
• Babysitting + school pickup
• Elderly care + grocery shopping

Ayasan provides B2B cleaning services for offices, hotels, hospitals, factories, and shopping malls. We offer long-term and short-term contracts with monthly reports, staff management, and invoicing. 📧 [email protected]

All Ayasan workers sign a confidentiality agreement. We strictly prohibit sharing customer information or photos on social media. Customer data is securely encrypted and stored within our system.

To avoid misunderstandings, always define working conditions clearly in the contract. If a dispute occurs, Ayasan will assist and provide a free replacement worker if necessary. Note: Ayasan cannot intervene directly in private domestic disputes.

Keep copies of the worker’s ID card and residence registration (Tabien Baan). Avoid lending or gifting personal belongings to prevent confusion or misunderstandings.

If a worker becomes ill or unavailable, Ayasan can arrange a replacement on the same day. Our emergency support operates 24/7.

1. Pay a fair and competitive salary.
2. Avoid excessive rules and strict monitoring.
3. Offer praise and appreciation regularly.
4. By following these three principles, your worker will likely become a loyal, reliable supporter within months.

After each service, clients are encouraged to provide reviews. Highly rated staff are eligible for bonuses and recognition. Client feedback also helps improve service quality across all regions.

Many Ayasan workers speak English or Japanese, and our support team can assist with real-time translation via LINE or WhatsApp if needed.

If you are not satisfied with the first service, Ayasan will provide a free replacement or a refund upon request.

• Free cancellation: more than 24 hours before service.
• 50% fee: cancellation within 24 hours.
• Schedule changes can be made via LINE, WhatsApp, or your user dashboard.

Available for both individual and corporate clients in PDF or paper format upon request.

Ayasan’s multi-country network allows you to continue using our services even when relocating. Example: hire a maid in Thailand, then continue with Ayasan.jp for caregiving in Japan.

Customers are not permitted to modify or alter the contract terms. Ayasan Service will adhere to our official standard contract form. Please review all details carefully before signing the agreement.